Policies and publications - House with No Steps

Policies and publications

"We work with some of the most inspiring people, people whose capability, commitment and sheer joy of life are at times overwhelming." - Andrew Richardson, HWNS Managing Director.

Our House with No Steps policies and publications

Man in House with No Steps disability services smiling

Easy English Policies


MEAN Booklet

Our MEAN booklet supports people with disability to stay safe and free of Mistreatment, Exploitation, Abuse and Neglect (MEAN). This booklet is a conversation starter around rights and safety. There are pictures and examples to help explain what is and is not okay. We all need to help everyone stay safe.  

This booklet is free to download but it is best to use as a printed booklet. If you would like to order printed copies (minimum order of 25), please contact our House with No Steps Printing business for a quote. 

Download our MEAN booklet


Annual Reviews

Celebrating a year just gone, our Annual Reviews are a summary of our overall performance and dedication to our Vision, Mission, and Values.


Financial Report

Our Financial Report is a detailed report of our financial performance across the year.


Strategic Plan


Reconciliation Action Plan 2017 - 2019

Our Reconciliation Action Plan is a living document that outlines what we will work to achieve over the next two years to contribute to reconciliation. It challenges and supports all House with No Steps staff to make a positive difference to the lives of Aboriginal and Torres Strait Islander peoples in our communities.


One House Magazine

One House is the official House with No Steps magazine. Published tri-annually it is packed full of inspiring news and stories from around our organisation.

Sign up to receive the One House Magazine

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