Get to know our Enhanced Supports team
Meet the members of our Enhanced Supports team who have a diverse range of skills across Social Work, Behaviour Support, Occupational Therapy, Speech Pathology, and Psychology.
Michelle Gray – Manager & Social Worker
As a registered Social Worker, Michelle has worked in disability sector for over 22 years in a variety of roles including direct support, case management, behaviour support and management. Michelle looks to utilise a strengths-based approach to practice and is passionate about advocating for the rights of people with a disability and enhancing people's capacity around decision making.
Michelle enjoys working within a multi-disciplinary team and accessing the skills and experiences of a broad range of professionals to help achieve great outcomes for individuals and families. Her work has allowed her to travel across QLD, Victoria, NSW, and the UK.
Michelle has a particular interest in the provision of education and support around sexuality and human relationships and active support.
Chantelle Sims – Behaviour Support Coordinator (Social Worker)
Chantelle has over 10 years of professional experience in the disability sector and 30 years of lived experience having a sister with a severe disability. A career in the disability sector has given Chantelle the opportunity to follow her passion of supporting the human rights of people with disabilities.
Chantelle is a registered social worker and enjoys working in a multi-disciplinary team providing a holistic approach that promotes positive change for people; and equally enjoys providing professional support to other practitioners evoking critical and curious thinking to better support a wider group of people. Chantelle has spent most of her career in rural and remote areas and is passionate to provide support to people in these locations that embraces the strengths of country living.
Chantelle is particularly interested in the areas of human rights, quality of life, self care, mindfulness, relaxation, anxiety, and creative therapy.
Jo McNeilly – Behaviour Support Practitioner
Jo has had the opportunity to work within the disability sector for the past 27 years in various states throughout Australia, filling a range of positions from support worker, through to Service Manager and since 2014 with House with No Steps Enhanced Supports as a Behaviour Support Practitioner.
Jo’s particular interests include providing training in practice skills, sexuality and human relationships, social skills, and active support, and she is also a trained facilitator in Person Centred Maps and Paths.
Sarah Reid – Behaviour Support Implementer
Sarah has 16 years supporting people with a disability through her career. Sarah is a registered nurse, Rehabilitation Counsellor, and recently graduated as a qualified social worker.
Tori Smith – Reg. Psychologist
Tori joined the Enhanced Supports team in April, 2016 and has been working with House with No Steps since October, 2015. Tori has enjoyed working in a variety of roles across the government, private, and not-for-profit environments. She has had a range of Australian and International experience in areas such as individual and community development, project management, policy and process development, strategic organisational planning, stakeholder and corporate relations.
Tori is a registered psychologist with the Psychology Board of Australia (PBA) and has a combined Phd/Masters of Organisational Psychology from Macquarie University.
Happiness Marufu – Behaviour Support Practitioner
Happiness has worked in the disability and aged care sector for 10 years in a variety of roles including direct support and coordination. She joined the Enhanced Supports team in 2016 after previously working for House With No Steps for 2 years in an operational role.
Happiness completed a Bachelor of Social Science majoring in Psychology and Behavior Management at Bond University in 2013 and is continuing her studies as a qualified social worker at present.
Happiness's lifelong passion is to advocate and contribute positively to the improvement of the quality of life for vulnerable members of the community.
Edwina Pursehouse – Speech Pathologist
Edwina recently joined the Enhanced Supports team at House with No Steps in January 2017 and graduated with a Bachelor of Speech pathology (Honours) from the University of Newcastle. Based in Tamworth, Edwina enjoys being part of the Enhanced Supports multi-disciplinary model as it provides opportunities to learn from each other and share ideas to enhance our practice.
Edwina’s previous experience includes assessment and intervention for children with communication and feeding difficulties. Edwina likes working as a Speech Pathologist as she is able to support and empower people to have greater choice and opportunity.
Having grown up in the area, Edwina is passionate about providing quality services to people living in the New England and North West region. This involves taking part in ongoing professional training to bring new knowledge and skills to the team. Edwina is particularly interested in exploring the use of technology to make speech pathology more accessible and cost effective for rural people.
Alicia Bellert – Occupational Therapist
Alicia is a registered Occupational Therapist (OT) with over 10 years experience working in the disability and paediatric fields. She graduated with a Bachelor of OT in 2005 and has since worked within Australia, the UK and Belgium.
Alicia is passionate about using a person-centered approach, and empowering individual and their carers to help them achieve their goals.
She has a special interest and significant experience in working with people with sensory processing differences and assisting them to understand its impact and overcome these using Sensory Integration Therapy (SIT), environmental modifications and Sensory Diets.
Alicia has experience in task adaption, equipment prescription, and home modifications for people with physical disabilities. Alicia has additional specialist training in SIT, Therapeutic Listening, Feeding difficulties, and complex wheelchair and equipment prescription.
Sandie Fardon – Speech Pathologist
Sandie is a Speech Pathologist with the House with No Steps Enhanced Supports team. She graduated from the University of Newcastle in 2011 and following this has gained a range of experience supporting people and their families/support networks to meet communication and mealtime goals.
Sandie enjoys working collaboratively within a multidisciplinary team to provide holistic care and is committed to using a person-centred, strengths based approach to assist out customers in setting and working towards their goals.
John Zambelli - Recptionist
John is our friendly receptionist at our Lismore Office.
John has previously worked as receptionist at the beautiful Summerland House Farm and brings his great customer service and technology skills to his position in Lismore.