Market Strength - House with No Steps

Market Strength

M is for Market Strength in our new IMPACT Plan


Market Strength: We’re a leading Australian provider of quality disability supports. Our brand reflects our values.

The NDIS creates a fast growing, competitive, national market for disability services. Quality providers need scale to support investments in excellent people, systems and outcomes. Our brand needs to tell people what HWNS stands for and how we can help.

Strategy and Initiatives


  • Grow and partner to enhance our impact, brand and reputation


  • Engage with communities to win new NDIS customers
  • Pursue one-off  growth opportunities in priority areas
  • Build our brand and market understanding

How we will deliver these initiatives

Winning new customers

  • Community Engagement
  • Clear value propositions
  • Word of mouth

Growth opportunities

  • New geographies
  • Government outsourcing
  • Children’s services and employment
  • Partnerships and amalgamations

Build our brand

  • Brand awareness
  • Communication
  • Market and business insights
Contact usContact us