House with No Steps is honoured to have been chosen through the Victorian Government’s tender process to take on responsibility for 67 supported living and respite services across Victoria.
Established in 1962, House with No Steps has a long and proud history of supporting people with disability. The organisation provides disability services to around 5000 people across Queensland, New South Wales, Victoria and the ACT in regional, rural and metropolitan areas.
Andrew Richardson, CEO of House with No Steps said the organisation has a strong human rights and person-centred approach.
“We are committed to ensuring people with disability are given the respect and opportunities they deserve. We feel very privileged to be able to support people with disability in more places and in new and better ways.”
“We will draw on our experience of successfully transferring NSW Government services to House with No Steps in 2017. We will work closely with all of the people involved in this transfer; people with disability, families, carers and staff. Our priority is to ensure continuity of service and a smooth transition,” he said.
House with No Steps understands that a change like this will create many questions for those involved and has plans to build strong working relationships throughout the course of this transfer process. We will regularly communicate with everyone involved in this transfer and our website will always be updated with the latest information.
We recognise the importance of engaging early and regularly with the Health and Community Services Union so that they are up to date with our approach and can continue to be a useful source of information to their members.
House with No Steps is working closely with the Victorian Government to make sure the transfer process is thorough and comprehensive. We are pleased that the process includes accountability and performance measures that relate to quality and safety conditions. We are all aligned in wanting everyone involved to be secure and confident that the safety and wellbeing of residents and participants is paramount.
Staff that will transfer to House with No Steps include house supervisors, operations managers (the office based manager who has the most day to day contact with group homes) and direct care staff (full-time, part-time and casual). We know and appreciate the trusted and valued relationships that exist between residents and their existing staff.
We look forward to meeting as many residents, participants, their families and carers at the meet and greet sessions scheduled in September.
People with disability and their families are welcome to call our transfer hotline on 1800 931 934.
Transfering staff can call our People Service Centre on 1300 266 320.
0433 332 040
0438 491 101
As one of Australia’s leading disability service providers, House with No Steps is dedicated to helping people with disability live a great life. We have more than 55 years’ experience providing the very best support and services to people with disability, their families and their carers. We work with close to 5000 customers throughout New South Wales, Victoria, Queensland and the ACT. Find out more about our organisation.
House with No Steps was an active campaigner for the NDIS and was one of the first providers to transition people to the new scheme in 2013. The for-purpose organisation has, to date, helped over 2500 people transition to the NDIS and will continue to use its expertise and resources for the benefit of people with disability, as the scheme keeps rolling out across Victoria, and the country.