NDIS FAQs

We’ve answered some of the most commonly asked questions about the NDIS and the changes it brings.

Our top 5 NDIS FAQs

The National Disability Insurance Scheme is called the NDIS. The NDIS is a new way for people with a disability under the age of 65 to get the care and supports they need.

The NDIS is for people with a permanent and significant disability which impacts on their ability to take part in everyday activities. Find out more about NDIS eligibility.

Supports can be across many areas including employment, early intervention, accommodation, independence, being involved in the community, and more.

The NDIS is being progressively rolled out across Australia under the management of the National Disability Insurance Agency (NDIA) – the agency responsible for delivering the scheme. The rollout is due to be completed by 2020.

Find more information on the NDIS website.

Before the NDIS was introduced, disability services in Australia had been a lottery.

People were receiving different levels of support depending on how, when and where their disability was acquired and where they have lived – and not everyone was getting a fair go.

After an enquiry was held, the Federal Government agreed that people with a disability deserved a fairer system, and more control over the services they receive. So in July 2013, the NDIS was introduced.

The NDIA is the National Disability Insurance Agency.

It is a government agency and its role is to implement and manage the NDIS and ensure people with disability continue to get the support they need.

Yes, House with No Steps was one of the first service providers to provide NDIS supports, and have been since July 2013.

The first stage of the NDIS was launched July 2013 in four locations throughout Australia. To make sure the NDIS is successful, it will be introduced over several years, and progressively rolled out by 2020.

Until the scheme has been rolled out in your area, existing Commonwealth, state and territory government funded disability services will continue.

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Eligibility will depend on whether you meet the requirements for disability or early intervention support, your location and age.

For more information visit our NDIS eligibility page.

With the NDIS, you will work out what reasonable and necessary supports you need to live your life and achieve your goals. You’ll then receive funding to pay for these supports.

Reasonable and necessary supports help someone with a disability to:

  • pursue their goals, objectives and aspirations
  • increase their independence
  • increase social and economic participation, and
  • develop their capacity to actively take part in the community.

This support may include education, employment, social participation, independence, living arrangements, and health and well-being.

Yes, you can! In fact service providers such as House with No Steps can offer a free pre-planning service. We can support you to understand the NDIS, find out if you’re eligible, identify goals the NDIS may fund, and apply.

House with No Steps has also developed an NDIS pre-planning tool to assist people with a disability and their families to prepare for NDIS.

You can choose to manage your funding through one of the following four options:

  1. Self-management
  2. A plan ‘nominee’
  3. A registered plan management provider
  4. The NDIA

Yes you can! If you are not happy with the disability service provider you are using, you can change to make sure you are getting the support you need.

Yes! You can invite family members to be a part of your planning process, help you setting up your supports, recruit support staff, and review the disability supports being provided. You might like your family members included a lot, or a little – the choice is yours.

If you are not eligible for the NDIS but are already receiving support from House with No Steps, you will still be able to access the same level of supports you already have in place.

Governments have agreed that no one should be disadvantaged by transitioning to the NDIS and are currently finalising arrangements of how this will work.